Frequently Asked Questions
Discover everything you need to know about our sartorial excellence and heritage services.
What makes an E. Marinella tie unique?
Each E. Marinella tie is handcrafted in Naples using traditional techniques and the finest English silks. Our seven-fold construction and hand-rolled hems represent the pinnacle of Neapolitan tailoring heritage.
How should I care for my silk accessories?
To preserve the quality of your silk, we recommend dry cleaning only. Store your ties flat or rolled loosely, and avoid wearing the same tie two days in succession to allow the fibers to rest.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide via express courier. Delivery times vary by region, typically ranging from 3 to 7 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and packaging intact. Please note that personalized or bespoke items are non-returnable.
Can I request a bespoke or custom tie?
Absolutely. E. Marinella is renowned for its bespoke service. You can choose from a vast archive of patterns and specify your preferred length and width to create a truly unique piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.